Each user will receive an email with their login details. From here, one can navigate to their unique Tapt Card’s dashboard where they edit their contact details.

Virtually, all iPhone and Android smartphones are compatible with the Tap feature of a Tapt Card 

For IOS devices, the iPhone XS, XS Max, XR, 11, 11 Pro, 11 Pro Max are compatible with the Tap feature of a Tapt Card. 

Notably, the iPhone 7, 8, and X do in fact require an app from the App Store be downloaded for the tap feature to work. However, no special apps are required for the Camera Scan feature on your iPhones to work. You will be able to transfer your contact details using the scan option for older iPhones devices without further apps.

On compatible smartphones, the tap feature allows you to tap your Tapt Card against another smartphone to have your contact details transferred. The scan feature allows the person you’re exchanging details with to use their Smartphone’s camera to read your Tapt Card and receive your contact details.  

Disclaimer: For iPhone models before the iPhone X which are unable to read the data programmed on the Tapt Card, you may simply open the iPhone's camera & scan the 2D Barcode imprinted on the Tapt Card to exchange your contact details.


Yes, this is an option. To do this, please supply a design file in Adobe Illustrator or a Vector format. Further questions on this can be answered by our support team at

Yes although additional charges and shipping costs will apply. To change the colour of your Tapt Card you will need to order a fully customised Tapt Card. 

Feel free to email us an enquiry with what exactly you’re after at

Yes, this is possible. 

Please contact us by email at to discuss full card customisation further.


Tapt Black is our latest and most current model in the Tapt lineup. Tapt Black boasts a fully recyclable plastic finish (making for the lowest environmental impact possible) and allows for enhanced NFC capabilities given the whole card is tappable. And better yet, our most cost efficient option!

Tapt Custom on the other hand is the only Tapt product that allows customers to change the colouring of the card. Clients are able to present their own unique branding to fully customise their Tapt Cards.

Of course, we operate on a quantity ordered system where the more cards you purchase, the cheaper your purchase order will be. To further understand our pricing system, view our Tapt Card Product page for information here.

Shipping policy

At Tapt by Hatch, we pride ourselves on customer service and turnaround time. Generally, we aim to have cards delivered within the week however this turnaround time is subject to the order quantity and order type.