Technology

Each user will receive an email with their login details. From here, one can navigate to their unique Tapt Card’s dashboard where they edit their contact details.

Virtually, all iPhone and Android smartphones are compatible with the Tap feature of a Tapt Card 

For IOS devices, the iPhone XS, XS Max, XR, 11, 11 Pro, 11 Pro Max are compatible with the Tap feature of a Tapt Card. 

Notably, the iPhone 7, 8, and X do in fact require an app from the App Store be downloaded for the tap feature to work. However, no special apps are required for the Camera Scan feature on your iPhones to work. You will be able to transfer your contact details using the scan option for older iPhones devices without further apps.

On compatible smartphones, the tap feature allows you to tap your Tapt Card against another smartphone to have your contact details transferred. The scan feature allows the person you’re exchanging details with to use their Smartphone’s camera to read your Tapt Card and receive your contact details.  


Disclaimer: For iPhone models before the iPhone X which are unable to read the data programmed on the Tapt Card, you may simply open the iPhone's camera & scan the 2D Barcode imprinted on the Tapt Card to exchange your contact details.

Design

When purchasing a Tapt Card, users can choose whether they would like their card engraved with their contact details and logo or not. Additional charges apply to the extent of which buyers would like their cards engraved. (One side or both)

Yes, this is an option. To do this, please supply a design file in Adobe Illustrator or a Vector format. Further questions on this can be answered by our support team at support@taptbyhatch.com

Please note: Our standard Tapt Card engraving package is limited to a single side and must be engraved in an off white finish. See picture below.

Yes although additional charges and shipping costs will apply. To change the colour of your Tapt Card you will need to order a fully customised Tapt Card. 

Feel free to email us an enquiry with what exactly you’re after at support@taptbyhatch.com

Yes, this is possible. 

Please contact us by email at support@taptbyhatch.com to discuss full card customisation further.

General

Of course, we operate on a quantity ordered system where the more cards you purchase, the cheaper your purchase order will be. To further understand our pricing system, view our Tapt Card Product page for information here.

Shipping policy

At Tapt by Hatch, we pride ourselves on customer service and turnaround time. Generally, we aim to have cards delivered within the week however this turnaround time is subject to the order quantity and order type.